Contact Details
Annual Reports
DIAL UK Values
Values in Action
Our Funders
Can you Help?

About DIAL UK

Information and advice are usually available on:

1. welfare benefits
2. community care
3. equipment
4. independent living
5. mobility and transport
6. discrimination
7. holidays

and much more . . .

Many local DIAL centres rely on a team of trained volunteers to provide high quality information and advice. The majority of the volunteers and the paid staff in DIALs are disabled people themselves and therefore understand the needs of disabled people.

DIAL UK provides local disability information and advice services with support and a range of cost effective services including:

1. a disability information database and monthly information service
2. support for welfare rights advisers
3. management support
4. training

DIAL UK is a Registered Charity No: 1059530
and a Registered Company No: 2031829

Contact details

Telephone (01302) 310 123
Fax (01302) 310 404
Text Phone(01302) 310 123 please use voice announcer
Email Please click this link

DIAL UK
St Catherine's
Tickhill Road
Doncaster
South Yorkshire
DN4 8QN

DIAL UK Annual Reports

Below are the latest DIAL UK Annual Reports available in PDF format if you would like to view these reports in any other format please conatct us.

Annual Report 2005
Annual Report 2004
Annual Report 2003

DIAL Network Values

Below are listed the values which underpin the work of DIAL UK and the DIAL network.

1. Free, independent, confidential information and advice
2. Empowerment of disabled people to maximise choice and control over their lives
3. Equal opportunities and challenging discrimination
4. The social model of disability focusing on the person who is disabled by society
5. Employment and volunteering opportunities for disabled people
6. High service standards within a system of independent inspection and review
7. Control by disabled people of disability services

DIAL Values into action

Three case studies examples of where DIAL values in action have helped individuals.

Some details will have been changed to protect privacy and confidentiality. Members of the public who may feel they are in the same or similar situation as the case studies should contact their local DIAL for further help; individual cases have to be treated individually.

John suffered a severe spinal injury some 30 years ago. He was cared for by his wife and parents. When his parents both died within a short time of each other his wife contacted his local DIAL.

With their help, not only was he able to receive the immediate assistance he required but he was also empowered to take control of his life and make choices.

The local DIAL staff, some paid, some volunteers, helped him to make an application for a recurring grant to employ a care worker. His application was successful and he was helped again by DIAL to advertise for, and to recruit the staff to provide the care he needed, and to deal with the paperwork, Income Tax, National Insurance, wages etc. The scheme was successfully established and among the many revealing comments John made was "For the first time in 30 years of married life I was able to shop independently and to go out and buy my wife a Christmas present".

Brian, a retired but energetic engineer, developed Parkinson's disease at the age of 66. He could no longer drive. He found it difficult to come to terms with and the many other consequences for his lifestyle and became depressed.

At his local DIAL advice centre he was given free information and advice and helped to find a new purpose in his life. He obtained an electric wheelchair and was introduced to a volunteer group which, inspired by the social model of disability, was working on equal opportunities and access for the disabled.

Brian was restored to full energy and rediscovered his zest for life.

Jane, was 27 and employed at a supermarket when she was involved in a serious accident at work. She suffered severe lung damage. When she claimed Disability Living Allowance from her local Benefits Agency, it was refused.

She contacted her local DIAL. With the free independent information and assistance of a DIAL caseworker she appealed against the Benefits Agency decision. The caseworker spoke on her behalf at the Appeal Tribunal hearing.

The Appeal Panel decides that she should be awarded the full Disability Living Allowance plus arrears. On the basis of that decision, the Benefit Agency reviewed her case and awarded her both a Mobility Allowance and a Care Allowance.

Our Funders

The DIAL Network helps over a quarter of a million disabled people each year to live independent lives. As a registered Charity DIAL UK is only able to support local DIALs to help these people due to the generosity of our donors and funders.

DIAL UK would like to thank the following key funders for their support:

Leeds Holbeck Building Soc.
Charles & Elsie Sykes Trust
Johnston Press
Morgan Charitable Foundation
Bisgood Charitable Trust
Payne Hick Beech
James Wier Foundation
Rio Tinto
Rufford Morris Lang Foundation
HDH Wills 1965 Charitable Trust
Aegis Group plc
Paragon Group of Companies PLC
Thomas Sivewright Catto Charitable Settlement
Sir Jules Thorn Charitable Trust

Can you help?

You can help DIAL UK to continue its work of assisting disabled people to live independent lives through the support of our network of local DIAL advice centres.

Individuals, Companies and Charitable organisations can help us by making a single donation or by giving on a regular basis. Help can also be given in kind through the offer of free or reduced rate services, secondments, or the use of premises. Companies may also be interested in sponsoring particular aspects of our services and attaching their name to the work.

If you would like to make a donation or to discuss how we might work together to further DIAL UK's aim of empowering disabled people through the provision of information and advice services please Contact Us